TERMS OF SERVICE - Liquid Flows OÜ
Last Updated: 21st June 2025
1. Acceptance of Terms
By accessing or using Liquid Flows OÜ ("Platform"), you agree to comply with and be bound by these Terms of Service. If you disagree with any part, discontinue use immediately. Continued use constitutes acceptance.
2. Definitions
- "Platform": Liquid Flows OÜ’s technical analysis charting tools, data, APIs, and associated services.
- "User", "You": Any individual or entity using the Platform.
- "Content": Data, charts, indicators, or materials generated or displayed on the Platform.
3. Service Description
Liquid Flows OÜ provides a SaaS platform for technical analysis of financial markets, including charting tools, indicators, and market data. The Platform is for informational purposes only and does not facilitate trading, offer financial advice, or guarantee accuracy.
4. Account Registration & Use
4.1. Registration: Provide accurate information to create an account. You are responsible for safeguarding credentials and all activities under your account.
4.2. Prohibited Conduct:
- Reverse engineering, scraping, or unauthorized access to the Platform.
- Posting unlawful, defamatory, or infringing content.
- Misusing APIs or automated systems to disrupt services.
4.3. Termination for Abuse: Liquid Flows OÜ reserves the right to suspend accounts violating these terms.
5. Intellectual Property
5.1. Ownership: All Platform content, software, trademarks, and intellectual property belong to Liquid Flows OÜ or its licensors.
5.2. Limited License: Users receive a non-exclusive, non-transferable license to access the Platform for personal/non-commercial use. Redistribution or commercial use requires written consent.
5.3. User-Generated Content: By uploading scripts, indicators, or data, you grant Liquid Flows OÜ a perpetual, royalty-free license to host, modify, and display such content.
6. Payments & Subscriptions
6.1. Subscription Plans: Paid plans (monthly/annual) grant access to premium features. Fees are billed in advance via Polar.sh.
6.2. Refunds:
- There are no refunds for monthly subscriptions. Management of your subscription is your responsibility. Refunds will not be offered for monthly renewals that we not cancelled prior to automatic renewal, irrespectived if requested on the same day as the renewal payment.
- Annual subscriptions that were automatically renewed and remained unused subsequently after the renewal payment was taken, may be refunded if requested within 14 days of payment.
- Chargebacks, disputes or payment methods used outside of our card payment processor (Polar) are not eligible for a refund.
6.3. Free Plan:
- All users begin on a feature-limited free plan upon registration.
- If a paid subscription is cancelled or expires, access will automatically revert to the free plan.
- Downgrading to the free plan will result in restricted access to premium features or historical data.
6.4. Third-Party Payments: Liquid Flows OÜ uses Polar.sh for processing. You agree to Polar.sh’s terms and acknowledge Liquid Flows OÜ is not liable for payment errors.
7. Data & Disclaimers
7.1. Accuracy: Market data is sourced from third parties. Liquid Flows OÜ does not verify accuracy, timeliness, or completeness. Use at your own risk.
7.2. No Liability: Liquid Flows OÜ disclaims liability for:
- Trading losses or investment decisions made using the Platform.
- Interruptions, bugs, or downtime.
- Third-party content (e.g., linked websites, APIs).
8. Limitation of Liability
To the maximum extent permitted by law:
- Liquid Flows OÜ’s total liability for any claim shall not exceed fees paid by you in the 12 months preceding the claim.
- No liability for indirect, punitive, or consequential damages (e.g., lost profits, data loss).
9. Termination
9.1. By User: Cancel via account dashboard. Termination is effective at the end of the billing cycle.
9.2. By Liquid Flows OÜ: Immediate termination for breaches, non-payment, or unlawful use.
9.3. Post-Termination: All licenses end, and you must cease Platform use. Historical data may not be accessible.
10. Cookies & Privacy
10.1. Cookies: The Platform uses cookies to enhance functionality. By using Liquid Flows OÜ, you consent to cookie usage as detailed in our Privacy Policy.
10.2. GDPR Compliance: EU users have rights to access, correct, or delete personal data.
11. Third-Party Links & Content
Liquid Flows OÜ may include links to external sites or APIs. We do not endorse or control third-party content and disclaim liability for its accuracy or legality.
12. Modifications
12.1. Terms Updates: Liquid Flows OÜ may revise these Terms. Material changes will be notified via email or in-platform alerts 30 days in advance.
12.2. Service Changes: Features, pricing, or availability may be modified or discontinued at any time.
13. Governing Law & Disputes
13.1. Jurisdiction: These Terms are governed by Estonian law. Disputes shall be resolved in Estonian courts.
13.2. EU Consumers: EU residents may pursue disputes via the EU Online Dispute Resolution Platform.
14. Miscellaneous
14.1. Force Majeure: Not liable for delays caused by outages, natural disasters, or events beyond our control.
14.2. Severability: If any clause is invalid, the remainder of the Terms remain enforceable.
14.3. Contact: support@ marketmonkeyterminal.com.
14.4. Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551.
Effective Date: 21st June 2025
Company Registration: Liquid Flows OÜ (Estonia Reg. No. 17305695).